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Customer Support Representative

2 open positions

About the Role

We are looking for a proactive and detail-oriented Customer Support Representative (CSR) to join our dynamic team. The CSR will serve as the key communication link between our clients and our in-house graphic design team. The ideal candidate should have strong communication skills and the ability to understand and relay design requirements clearly.

  • Working Day: Monday to Friday
  • Working Hours: 10 hours per day including 1-hour break


Key Responsibilities

  • Act as a liaison between clients and the internal design team.
  • Receive job details via email or phone call and process order entries in internal portals.
  • Understand design requirements related to vector files, business cards, envelopes, or promotional product mock-ups.
  • Accurately communicate customer instructions and expectations to designers.
  • Make outbound calls to confirm artwork details and ensure client satisfaction.
  • Provide follow-up support to ensure smooth execution and timely delivery.
  • Maintain high-quality documentation of communication and order details.


Skills & Requirements

  • Bachelor’s degree in commerce, Arts, or Journalism.
  • Excellent verbal and written English communication skills.
  • Ability to multitask and manage priorities in a fast-paced environment.
  • Strong attention to detail and interpersonal skills.
  • Basic understanding of graphic design concepts is a plus (not mandatory).


Eligibility Criteria

  • Bachelor’s degree (pursuing or completed) in Marketing, Business, or related field
  • Open to students and recent graduates
  • No prior work experience required


What You’ll Gain

  • Practical exposure to live marketing campaigns
  • Hands-on experience with modern AI marketing tools
  • Mentorship from experienced professionals
  • Certificate of completion
  • Potential full-time employment opportunity based on performance

Vadodara, GJ, India
Full-Time

Full Stack Developer

1 open position

 Location – Vadodara (Onsite)

 Working Days – Mon to Friday

Experience – 3-5 Years

Our Technologies 

  • Front-end: HTML5, CSS3, JavaScript, React, Form validation, State management (Redux, Context API), Responsive design (Bootstrap, Tailwind), API integration (Axios / Fetch) 
  • Back-end: Node.js + Express (microservices / real-time APIs), ASP.NET Web API,  Python
  • Database: SQL Server. Knowledge of non-SQL databases is a plus 
  • Cloud: Microsoft Azure, AWS 
  • Tools & Platforms: Git, GitHub, Visual Studio / VS Code 
  • AI & Modern Tools: GitHub Copilot, Generative AI tools, Azure OpenAI Foundry Model (basic exposure preferred) 

Essential Skills

  • Should have prior experience in develop and maintaining Node.js & Express.js based web applications, Web API, within all phases of the Software Development Life Cycle (SDLC) 
  • Should have understanding and experience of Object-Oriented programming practices (SOLID principles, Design pattern) 
  • Should be strong at Azure DevOps, Infrastructure as Code Should have experience at CI/CD Pipelines, App Services, Function Apps, AAD authentication Should have exp in working with Service principles, Storage Keys, Private end points, Power-Shell, and Bash scripting 
  • Should have prior experience working with Web API and JSON, State management (Redux, Context API), API integration (Axios / Fetch), Responsive design (Bootstrap, Tailwind), Form validation 
  • Deep understanding of creating RESTful APIs using .NET Core, EF Core with Middleware (auth, logging, validation) and Authentication (JWT, OAuth, Identity) 
  • Experience in developing web application with DOT NET Core, ASP. Net, Web API 
  • Hands on Web development skills like HTML, HTML/5, CSS, JavaScript, jQuery, Bootstrap. 
  • Hands on experience in SQL Server with Database design & indexing, Stored procedures & migrations 

Functional Skills

  • Identify opportunities to fine-tune and optimize applications of .NET & Node.js developed projects, including periodic code review. 
  • Contributing to the development of new techniques and plans within area of expertise. 
  • 1+  years of experience in Python (Preferred) 

Required Experience, Skills, and Qualifications (Must) 

  • UG: Bachelor of Engineering degree in Computer Science 
  • PG: Master's in computers application, MTech in Computers. 
  • Experience: 3-5 years of work experience. 
Vadodara, GJ, India
Full-Time
About us

We are a team of passionate people whose goal is to improve everyone's life through disruptive products. We build great products to solve your business problems.